
FAQs
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What should I expect during my first therapy appointment?
During your first appointment, Dr. Allen will conduct a psychodiagnostic intake. You will be asked questions about your presenting concerns, any symptoms you are experiencing, your family and relationship history, current functioning, your treatment goals, and any other information pertinent to your treatment.
Following this appointment, Dr. Allen will be able to identify any appropriate diagnoses and provide you with a treatment plan to fit your individual needs and goals.
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What if you do not accept my insurance?
If Dr. Allen is considered an Out of Network (OON) mental health provider for your insurance provider, you will be offered a Superbill that can be submitted as a claim for personal reimbursement.
Check with your specific provider to learn more about reimbursement rates for OON mental health services. For those with no OON coverage, many clients benefit from session fees counting towards their annual deductible!
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Who can work with Dr. Allen?
Anyone! Dr. Allen specializes in treating anxiety disorders, relationship issues, and familial/relational trauma. However, Dr. Allen is trained as a generalist clinician and can treat a wide variety of mental health concerns.
Dr. Allen is fully licensed in Florida and Massachusetts. Her APIT certificate allows her to provide virtual telehealth services to clients living in 42 states.
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Do you offer in-person appointments?
Dr. Allen offers in-person appointments in Tampa, FL via Wellness Psychological Services.
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What is your cancellation policy?
If you need to cancel or reschedule your appointment, please let your provider know at least 24 hours in advance of your appointment.
Failure to cancel you appointment before 24 hours or not attending your scheduled appointment without notice will result in a $100 fee.
Services can be terminated for frequent cancellations or no shows.
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How long should I expect to be in therapy?
Duration of treatment is dependent upon a number of factors, including presenting concerns, severity and chronicity of symptoms, identified treatment goals, frequency of appointments, and work completed between sessions. Many clients attend weekly or biweekly appointments before shifting to monthly maintenance appointments once they achieve their goals.
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How does medication apply to therapeutic treatment?
Medication can be an incredibly helpful, and sometimes necessary, adjunct to psychotherapy. For some presenting concerns, medication is the primary treatment, while therapy plays a secondary role and for other presenting concerns, therapy is the primary intervention, while medication can enhance the impact of psychotherapeutic treatment. Dr. Allen has worked alongside numerous psychiatric treatment providers to help her clients attain their mental health goals.
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What is your contact policy?
Business hours (9am-5pm) on Monday - Friday.
If you are an established client, please email, message, or call and we will do our best to get back to you within 24 hours.
For new client inquiries, please allow 2 business days for a response.
If Dr. Allen is out of the office, you will receive an an automated email letting you know when she will return to office.
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Do you offer crisis counseling?
We do our best to offer same week appointments to established clients when possible. However, Dr. Allen does not offer 24/7, on-call, crisis counseling services and will only respond to phone or email contacts during business hours.
If you experience a mental health emergency, visit your nearest emergency department, contact 911, or contact a mental health hotline.
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What crisis services do you recommend?
Visit your local emergency department or contact 911 in your area.
National Suicide Hotline - dial 988
National Mental Health Hotline - call 866-903-3787
SAMHSA hotline - call 1-800-662-4357
Florida Crisis Text Line - text “HELLO” to 741741
National Domestic Violence Hotline - call 1-800-799-7233
National Sexual Assault Hotline - call 1-800-656-4673